ITAK Heating & Cooling is setting a new standard for customer satisfaction in the industry. Customer satisfaction is the difference. Our customers rated us on how prompt, courteous, knowledgeable, tidy, and helpful we were as well as their overall satisfaction with our performance. ITAK is a Carrier Factory Authorized Dealer, A Mitsubishi Diamond Contractor and a past American Standard Comfort Care Dealer. We survey hundreds of customer yearly and are proud to say, ITAK maintains a 99.7% customer satisfaction rating and a 100% referral rate. We survey our customers after each visit to ensure we have a finger on the pulse of customer satisfaction, and we take the survey feedback very seriously. We have made and continue to adjust our business process as a direct result of the feedback. Most of our new customers come to us through referrals from our current customers; we feel this is a testament to our approach to customer satisfaction and commitment. Every company boasts customer satisfaction but here at ITAK, we have thousands of customer WRITTEN testimonials on file to back up our claim. All one needs to do to experience this exceptional level of service is call and give us a chance to prove to it.
ITAK Heating & Cooling provides a myriad of services, including sales, service, and installation of all types of heating, air conditioning, and indoor air quality for both residential and commercial applications. The company’s efforts to stay current with technological advancements, such as high efficiency American Standard condensing furnaces, high efficiency Weil-Mclain condensing boilers, Tekmar and Honeywell controls systems for energy management, Space-Pak high velocity duct systems, Mitsubishi Ductless systems, in-floor radiant heat and custom sheet metal work have opened doors for many special projects over the years.
We look forward to hearing from you. If you need to schedule a service call, obtain a FREE estimate/second opinion, or need additional information on our products and services, please contact our office.
Our office hours are 8:00 a.m. to 4:00 p.m. Monday through Friday. You can reach us at 732-938-9311 or 732-892-4957.